Hair Care Help & Support

Helpful Hair Facts

1
How often should I wash my Elite Tresses hair extensions?
For the extremely active or the social butterfly, you can wash your hair 1-2x weekly (or use your normal wash pattern). For office jobs and dinner outers, you can wash weekly or bi-weekly depending on the length of time you have your hair extension in, you do want to care for the hair correctly for best results in style and longevity.
What is the quality of Elite Tresses hair extensions?
Elite Tresses Offers best in Human Hair. The Longevity of the hair is amazing, and your new look will be too. All of our Elite Tresses in 100 %.
2
What is the length of Elite Tresses hair extensions?
Bundle lengths range from 8in to 30ins. Our "Natural Full Lace Wigs" range from 8in to 28 in. The "Natural Lace Frontal Wigs" ranges 8in to 28in.
What is the length of Elite Tresses hair extensions?
Bundle lengths range from 8in to 30ins. Our "Natural Full Lace Wigs" range from 8in to 28 in. The "Natural Lace Frontal Wigs" ranges 8in to 28in.
3
How to choose the right texture of hair extensions?
Choosing the right look for you is about your texture preference, finding the best look that matches your style, daily activity and confidence. If we this is your first time purchasing human hair or not choose a length and texture that you like on your favorite model, singer, or actress, then make it your own. All human hair can be curled, strengthened, and texturized in various styles. For example, if you purchase straight, you can apply hair texturizing product or heat to alter the texture, and if you purchase deep wave or full body wave you can straighten the hair for an entirely different look.
Note: Once you change deep wave and full body textures, you will have to curl it your self to get a similar texture again.
Help & Support

1
Will I be able to get a refund?
Yes. Refunds will be available if the product becomes out of stock and we are unable to ship your order. Otherwise, there are no refunds for open and used hair extensions
Does Elite Tresses have a return policy or exchange policy?
Once you receive your hair and open the product you will not be able to return the product. If the Hair is unopened in original seal package, and it is not the texture or length original purchased a return or exchange can be done at that time for the correct items.
2
What is the length of Elite Tresses hair extensions?
Bundle lengths range from 8in to 30ins. Our "Natural Full Lace Wigs" range from 8in to 28 in. The "Natural Lace Frontal Wigs" ranges 8in to 28in.
3
How are Elite tresses Hair extensions different?
We are a quality Hair Company, and we are dedicated to providing a High-Quality product. Human Hair to your our Beautiful Customer.

4
How often should I wash my Elite Tresses hair extensions?
For the extremely active or the social butterfly, you can wash your hair 1-2x weekly (or use your normal wash pattern). For office jobs and dinner outers, you can wash weekly or bi-weekly depending on the length of time you have your hair extension in, you do want to care for the hair correctly for best results in style and longevity.
5
How long does shipping usually take?
If you live in New York City Area is 1-3 Day Delivery. Domestic Express Shipping is available, starting from 5-10business days. International Shipping is not available at this time.
6
How may I contact you?
You may contact us with our E-Mail or Use our go to Contact page and submit a questionnaire form. We are also on Instagram, and you may contact us via Direct message as well. We will always respond promptly, and we ask please allow up to 12 to 24hrs for a response.